The High Valleys Water District no longer accepts PayPal as a form of payment, therefore, the paypal link button has been removed.
On September 17th, 2025, at the regularly scheduled Board Meeting, the Directors discussed the usage of the PayPal account for customer payments. At this time, the Board voted to close the PayPal account and no longer accept this method of payment due to ongoing issues, including fees. Other forms of payment that the District accepts are checks, debit and credit cards. The District also accepts cash payments, however, it is not recommended to mail this form of payment. If you have any questions, please contact the office during business hours (M-Th;8a-3p).
On September 17th, 2025, at the regularly scheduled Board Meeting, the Directors discussed the usage of the PayPal account for customer payments. At this time, the Board voted to close the PayPal account and no longer accept this method of payment due to ongoing issues, including fees. Other forms of payment that the District accepts are checks, debit and credit cards. The District also accepts cash payments, however, it is not recommended to mail this form of payment. If you have any questions, please contact the office during business hours (M-Th;8a-3p).
------------------------------------------------------------------------------------------------------------------------------------------------------------
We now offer automatic reoccurring payments using your credit or debit card information!
To enroll, please print and fill out the Reoccurring Payment Form and return it to the office within the first week of the month in order for it to be effective for that month. Submissions after the first week will be effective the following month and you will still be responsible to pay the current month.
------------------------------------------------------------------------------------------------------------------------------------------------------------
We now offer automatic reoccurring payments using your credit or debit card information!
To enroll, please print and fill out the Reoccurring Payment Form and return it to the office within the first week of the month in order for it to be effective for that month. Submissions after the first week will be effective the following month and you will still be responsible to pay the current month.
------------------------------------------------------------------------------------------------------------------------------------------------------------
Payment Information/Business Hours
We accept as payment for water service; cash, checks, money orders and VISA/MC/Discover credit cards.
Payments made by phone using a credit/debit card are accepted only during regular business office hours (see below).
After hours payments can be made in the drop box located on the west side of the district office in the mail slot located on the door. Please note payments received after hours will not be posted to the account until the following business day.
Water payments are due 25 days following the date the meters are read. Payments received after noon on that date are subject to late fees. If an account becomes delinquent, the District shall attach a notice to the premises, stating that water service will be discontinued and not resumed until, and unless, the total delinquent charges (plus a $15.00 door hanger/turn off notice fee), is paid in full to the District's office by 12:00 p.m. (noon), no later than 10 days from the date of the notice. If service is turned off for non-payment, it will not be restored until the total balance is received, including a deposit and a $35.00 reconnect/turn on fee. You may obtain a copy of the High Valleys Water District's rules and regulations by picking it up at the District's office.
HOURS OF OPERATION (TECHNICIANS)
MONDAY – FRIDAY
7:00AM TO 3:00PM
OFFICE HOURS (ADMINISTRATION)*
MONDAY – THURSDAY
12:00PM TO 3:00PM
* Office hours may vary depending on the availability of office staff. If you need a service that requires in office assistance, please contact the office to set up an appointment to ensure a member of the staff can meet with you.
THE DISTRICT IS CLOSED ON WEEKENDS AND ALL FEDERALLY RECOGNIZED HOLIDAYS
TO REPORT A LEAK, MAKE A CARD PAYMENT OR SET UP AN APPOINTMENT FOR A NEW OR EXISTING WATER SERVICE ACCOUNT, PLEASE CALL THE OFFICE AT 951-849-2612.
TO REPORT AFTER HOUR WATER EMERGENCIES/LEAKS ONLY, PLEASE CONTACT THE GENERAL MANAGER, STAN HOUGHTON, AT 951-675-8200.
Payments made by phone using a credit/debit card are accepted only during regular business office hours (see below).
After hours payments can be made in the drop box located on the west side of the district office in the mail slot located on the door. Please note payments received after hours will not be posted to the account until the following business day.
Water payments are due 25 days following the date the meters are read. Payments received after noon on that date are subject to late fees. If an account becomes delinquent, the District shall attach a notice to the premises, stating that water service will be discontinued and not resumed until, and unless, the total delinquent charges (plus a $15.00 door hanger/turn off notice fee), is paid in full to the District's office by 12:00 p.m. (noon), no later than 10 days from the date of the notice. If service is turned off for non-payment, it will not be restored until the total balance is received, including a deposit and a $35.00 reconnect/turn on fee. You may obtain a copy of the High Valleys Water District's rules and regulations by picking it up at the District's office.
HOURS OF OPERATION (TECHNICIANS)
MONDAY – FRIDAY
7:00AM TO 3:00PM
OFFICE HOURS (ADMINISTRATION)*
MONDAY – THURSDAY
12:00PM TO 3:00PM
* Office hours may vary depending on the availability of office staff. If you need a service that requires in office assistance, please contact the office to set up an appointment to ensure a member of the staff can meet with you.
THE DISTRICT IS CLOSED ON WEEKENDS AND ALL FEDERALLY RECOGNIZED HOLIDAYS
TO REPORT A LEAK, MAKE A CARD PAYMENT OR SET UP AN APPOINTMENT FOR A NEW OR EXISTING WATER SERVICE ACCOUNT, PLEASE CALL THE OFFICE AT 951-849-2612.
TO REPORT AFTER HOUR WATER EMERGENCIES/LEAKS ONLY, PLEASE CONTACT THE GENERAL MANAGER, STAN HOUGHTON, AT 951-675-8200.